General Terms and Conditions (T&Cs)

Preamble
These General Terms and Conditions ("Terms") fully govern the legal relationship between AmpGuard – Christian Grömmer, Munich (hereinafter the "Contractor") and its contractual partners (hereinafter the "Client"). These Terms apply to all services in the field of safety inspection of electrical equipment, ladder and step-stool inspections, and qualified shelving/racking inspections, as well as related supplementary services. The legal basis is formed in particular by §§ 305 et seq. of the German Civil Code (BGB) (law governing general terms and conditions) as well as the law of contracts for work and services under §§ 611 et seq. and §§ 631 et seq. BGB. The services offered are directed exclusively at businesses within the meaning of § 14 BGB; contracts with consumers within the meaning of § 13 BGB are expressly excluded.

Section 1 – Scope of Application and Exclusivity

• 1. These General Terms and Conditions apply to all – including future – offers, contracts, and services provided by the Contractor within the ongoing business relationship, without requiring renewed express reference.
• 2. All prices quoted are net prices, to which the applicable statutory value-added tax is added.
• 3. Any conflicting terms or terms of the Client that deviate from these Terms do not become part of the contract, even if the Contractor is aware of them, unless the Contractor expressly agrees to their validity in writing.

Section 2 – Subject Matter and Detailed Scope of Services
The subject matter of the contract is the performance of inspections of work equipment and technical systems in accordance with the applicable statutory regulations (in particular BetrSichV, DGUV, and ArbStättV) as well as recognized engineering standards. This includes, in particular but not exclusively: electrical equipment, ladders/step stools, shelving/racking systems, power-operated windows/doors/gates, fire-protection equipment, and first-aid equipment.

• 1. The Contractor performs inspections of electrical equipment in accordance with the applicable accident prevention regulations (DGUV Regulation 3), strictly complying with the current normative requirements of DIN EN 50678 (VDE 0701) and DIN EN 50699 (VDE 0702) as well as the Technical Rules for Operational Safety (TRBS 1201/1203).
• 2. The scope of services further includes the inspection of ladders and step stools in accordance with the Ordinance on Industrial Safety and Health (BetrSichV) and DGUV Information 208-016, as well as shelving/racking inspections carried out by a qualified person in accordance with DIN EN 15635 and DGUV Information 208-043.
• 3. The contractually owed service constitutes a pure inspection service to establish the condition of the equipment at the time the inspection is performed (a "snapshot in time"); no warranty is given for the continued safe condition or freedom from defects beyond the time of inspection.
• 4. Repairs and remedial work are provided by the Contractor exclusively for electrical equipment, and only where a separate agreement has been made to that effect. Remedying defects or replacing components of ladders, step stools, and shelving/racking systems is expressly not part of the scope of services.
• 5. Results are documented via digital test reports and by marking defect-free equipment with a test badge; the data may optionally be made available via a secure customer cloud (Nextcloud).

Section 3 – Client's Duties to Cooperate

• 1. The Client is obliged to provide the Contractor with an up-to-date inventory list in good time before work begins and to ensure unimpeded access to all items to be inspected as well as a qualified on-site contact person.
• 2. It is the Client's responsibility to ensure any necessary shutdowns or clearances are arranged, and to fully inform the Contractor of specific hazards at the site as well as any applicable operational and site-security regulations.
• 3. The Client shall ensure that shelving/racking systems are freely accessible and visible for inspection and that ladders are presented for inspection in a clean condition.
• 4. If IT systems, servers, or sensitive electronic systems are inspected as part of the service, the Client is obliged to carry out a complete and functional backup of all affected systems before the inspection work begins.
• 5. If the Client breaches its duties to cooperate, the Contractor is entitled to separately invoice any resulting waiting time, additional trips, or other extra effort in accordance with the applicable price schedule.
• 6. Der Auftraggeber hat ihm mitgeteilte PINs und Zugangsdaten zum Online-Abruf von Prüfprotokollen, Berichten und Mängelfotos geheim zu halten und nur befugten Personen zugänglich zu machen. Für die Weitergabe innerhalb seines Unternehmens oder an Dritte ist er verantwortlich.

Section 4 – Formation of Contract and Service Dates

• 1. Offers made by the Contractor are generally non-binding and valid for 30 calendar days, unless a different period is specified in an individual case.
• 2. The contract is legally formed through the Client's written acceptance, a formal order confirmation, or implicitly through the actual commencement of the service.
• 3. Confirmed service dates are binding on both parties; in the event of short-notice cancellations or refused access, the Contractor is entitled to charge cancellation fees in accordance with the price schedule.

Section 5 – Remuneration, Payment Terms, and Default

• 1. Invoicing is carried out showing the applicable statutory value-added tax.
• 2. Invoices are due for payment in full within 14 calendar days of the invoice date, without deduction.
• 3. In the event of late payment, the Contractor is entitled to charge default interest of 9 percentage points above the respective base rate, as well as a flat-rate default fee of €40.00 in accordance with § 288 (5) BGB.
• 4. Der Online-Abruf von Prüfprotokollen, Berichten und Fotos (Kundenzugang) ist an den Ausgleich der zugehörigen Rechnung geknüpft. Ist eine Rechnung 30 Kalendertage nach Rechnungsstellung nicht vollständig beglichen, ist der Auftragnehmer berechtigt, den Online-Zugang zum betroffenen Auftrag bis zum Zahlungseingang zu sperren (Zurückbehaltungsrecht, § 273 BGB). Gesetzliche Ansprüche des Auftraggebers bleiben unberührt.

Section 6 – Acceptance and Warranty of Inspection Care

• 1. The contractual service is deemed accepted upon handover or electronic transmission of the test reports, unless the Client raises a material objection regarding the performance of the inspection within a preclusive period of 7 calendar days.
• 2. The warranty is limited exclusively to the professional and standard-compliant performance of the inspection process at the time the service was rendered. Liability for the technical functionality of the inspected items beyond that point in time is excluded.
• 3. The warranty period for the proper performance of the service is 12 months from the date of acceptance.

Section 7 – Liability and Limitation of Liability

• 1. The Contractor is liable without limitation for damages arising from injury to life, body, or health, as well as for damages resulting from an intentional or grossly negligent breach of duty.
• 2. In the event of a slightly negligent breach of material contractual obligations, the Contractor's liability is limited to the foreseeable damage typical for this type of contract at the time the contract was concluded.
• 3. Liability for property damage and financial loss is limited, per claim, to the coverage amount of the Contractor's existing business liability insurance.
• 4. The Contractor is not liable for damage caused by improper use, overloading, or external influences occurring after completion of the inspection; the Client's statutory responsibility as operator remains unaffected by this.
• 5. The Contractor is not liable for the loss of data and programs, or any resulting business interruption, where the damage results from the Client's failure to carry out proper and up-to-date data backups. Liability for data loss is limited to the typical cost of recovery that would have been incurred had backups been made regularly and appropriately to the risk involved, unless the Contractor acted intentionally or with gross negligence.

Section 8 – Data Protection, Confidentiality, and Data Security

• 1. The Contractor undertakes to treat all knowledge of the Client's trade secrets obtained in the course of fulfilling the contract as strictly confidential and not to disclose this information to third parties without authorization.
• 2. The collection, storage, and processing of personal data takes place exclusively within the framework of the statutory provisions of the General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG).
• 3. If the Client uses digital services to store inspection documents, the parties shall additionally enter into a data processing agreement in accordance with Art. 28 GDPR.
• 4. Prüfprotokolle sind über eine eindeutige Prüf-ID online abrufbar. Ohne PIN sichtbar sind ausschließlich der Prüfstatus, das Prüf- und Fälligkeitsdatum und – bei Leitern und Tritten – Fotos des Gesamteindrucks. Mängelfotos, Berichte und weitere Prüfdetails sind nur mit der zugeteilten Firmen- oder Personen-PIN einsehbar.
• 5. Zur komfortablen Erfassung des Standorts kann der Auftragnehmer die Positionsdaten (GPS) seines Mobilgeräts nutzen. Dabei werden ausschließlich Koordinaten zur Adressermittlung an den Kartendienst OpenStreetMap (Nominatim) übermittelt; die Koordinaten werden nicht gespeichert. Es werden keine Bewegungsprofile erstellt. Näheres regelt die Datenschutzerklärung.
• 6. Prüfprotokolle und Fotodokumentationen dienen als Nachweis und werden für die Dauer der Geschäftsbeziehung und darüber hinaus so lange aufbewahrt, wie dies für Nachweis- und Gewährleistungszwecke oder aufgrund gesetzlicher Aufbewahrungspflichten erforderlich ist.

Section 9 – Use of Subcontractors and Vicarious Agents

• 1. The Contractor is generally entitled to engage qualified subcontractors or freelance staff to perform the contractually owed services.
• 2. The Contractor is responsible to the Client for the proper performance of the service by any vicarious agents engaged, as if performing the service itself.

Section 10 – Force Majeure

• 1. Events of force majeure that materially impede or temporarily prevent the Contractor from performing its services — in particular natural disasters, epidemics, armed conflict, official orders, or unforeseeable operational disruptions — entitle the Contractor to postpone performance of the service for the duration of the impediment.
• 2. The Contractor will inform the Client without delay of the occurrence and expected duration of the delay.

Section 11 – Electronic Communication and E-Invoicing

• 1. The parties agree that business communication, including the transmission of test reports and quotes, may take place electronically, unless statutory provisions require a different form.
• 2. The Client expressly agrees to receive invoices electronically (e.g. as a PDF document or in structured formats such as XRechnung/ZUGFeRD).

Section 12 – Jurisdiction, Governing Law, and Final Provisions

• 1. The entire contractual relationship is governed exclusively by the law of the Federal Republic of Germany, excluding the UN Convention on Contracts for the International Sale of Goods (CISG).
• 2. Where the Client is a merchant within the meaning of the German Commercial Code, a legal entity under public law, or a special public-law fund, Munich shall be the exclusive place of jurisdiction.
• 3. Should individual provisions of these General Terms and Conditions be or become wholly or partially invalid, the validity of the remaining provisions shall not be affected (severability clause).
• 4. Amendments or supplements to these Terms must be made in text form to be effective.